Syed Iftaqar, our Chief Operating Officer, brings over 30 years of diverse leadership experience in the Air Express Transportation and Construction industries. A seasoned professional, Syed has been instrumental in driving innovation, operational excellence, and strategic growth across his career.

During his tenure at FedEx, Syed held key management positions overseeing global operations, earning a reputation for excellence in Management Development, Leadership, Coaching, Learning and Development, Operations, Quality & Process Improvement, and Corporate Social Responsibility (CSR). Under his leadership, FedEx achieved numerous prestigious accolades, including the MRM Business Award (twice), the Dubai Quality Award, and the Dubai Award for Sustainable Transport (DAST). These accomplishments underscored his commitment to quality, sustainability, and organizational innovation.

At Pinnacle Consultant Group, Syed spearheaded the transformative PTSG (People Training Service Growth) initiative, which has positioned the organization as a global leader in quantity estimation services. His vast experience at one of Fortune’s most admired companies has enabled Pinnacle to build a robust framework focused on training, development, and growth, empowering teams to deliver exceptional service consistently.

A passionate advocate for CSR, Syed champions initiatives that foster education, community development, and sustainable practices. His efforts have extended to creating opportunities for underserved communities and implementing programs that align Pinnacle's business goals with positive social impact.

Syed’s expertise lies in leadership development, learning and development, and quality improvement. His ability to design scalable solutions has been pivotal in enhancing the skills and capabilities of Pinnacle’s workforce, ensuring they are equipped to meet the challenges of an evolving industry.

Beyond his professional accomplishments, Syed is a dedicated family man who enjoys traveling, cooking, gardening, and home improvement projects. His diverse interests and well-rounded approach to life enrich his leadership style, making him a valuable guide and mentor for both the Pinnacle team and the broader industry.