With a decade of professional experience, Jamal has consistently demonstrated exceptional leadership and expertise across multiple disciplines, including estimation, paint, and flooring. His robust background in HR management, training, and leadership coaching further underscores his versatility and ability to manage and inspire teams. Jamal’s comprehensive understanding of business acumen and operational excellence makes him a cornerstone of our organization.

As an integral member of our operations management team, Jamal exemplifies leadership through his no-nonsense approach and unwavering commitment to Pinnacle's PTSG (People Training Service Growth) philosophy. Even under challenging circumstances, he has successfully guided the team to maintain the highest levels of service to our customers, ensuring that neither quality nor customer satisfaction is ever compromised. His ability to foster transparency, accountability, and integrity has been instrumental in driving regulatory compliance and upholding industry standards within the organization.

Jamal’s dedication to relationship management is a testament to his true leadership. He builds strong connections with both team members and clients, ensuring seamless collaboration and a shared commitment to excellence. His unique approach combines discipline with empathy, creating an environment that nurtures growth and innovation.

Jamal is also passionate about sports, which he believes foster teamwork and discipline, both of which are integral to his professional philosophy. He enjoys traveling, as it broadens his perspective, enhances his adaptability, and deepens his understanding of different cultures. Socializing is another aspect of his life that strengthens his relationship-building and communication skills, contributing significantly to his professional development.

Outside of work, Jamal values spending quality time with his loved ones and exploring new destinations. His dynamic personality, coupled with his dedication to Pinnacle’s values and mission, makes him an invaluable asset to the team and a driving force behind our success.